Terms of service

1. Acceptance of these terms

By accessing pitchpush.pro, submitting our contact form, or entering into a project scope with PitchPush Inc., you accept these terms of service in full. If you do not agree with any part of these terms, please do not use this website or engage our services. These terms apply in addition to, and do not replace, any signed statement of work or project agreement between you and PitchPush Inc., which will govern in the event of a direct conflict.

2. Description of services

PitchPush Inc. is a marketing agency and campaign studio providing campaign strategy, discovery and briefing, audience research and message framing, creative pitch and concept development, paid and organic activation, creative testing and performance review, and always-on campaign retainers. Services are professional marketing, creative and campaign services delivered by human strategists, assisted where appropriate by generative AI tools under senior human review. We are not a software product, not a financial advisory service, and not a provider of legal advice.

3. Engagement scope & project agreements

Specific deliverables, timelines, fees and channels for any engagement are set out in a separate project scope or statement of work agreed in writing (including by email) before work begins. Verbal discussions during a pitch review call or discovery session are not binding until reflected in a written scope. Changes to an agreed scope — additional channels, expanded audience research, extended timelines — may result in revised fees, which we will confirm with you before proceeding.

4. Fees & payment

Fees are quoted in Canadian dollars (CAD) unless otherwise stated and are exclusive of applicable taxes. Standard payment terms are net 15 days from invoice date unless a project scope specifies otherwise; retainer engagements are typically billed monthly in advance. Late payment may result in paused work until accounts are brought current. Discovery and pitch review calls referenced on this site are unpaid and create no payment obligation on their own.

5. Client responsibilities

Timely campaign delivery depends on client input: brand assets, approvals, access to relevant platforms and accurate information about audience, budget and constraints. Delays in client feedback or approval may shift delivery timelines set out in a project scope. Clients are responsible for ensuring they hold appropriate rights to any brand assets, imagery or claims they ask us to incorporate into a campaign pitch or creative wave.

6. Intellectual property

Unless a signed project scope states otherwise, final creative deliverables produced specifically for a client under a paid engagement are assigned to that client upon full payment. PitchPush Inc. retains the right to reference the general nature of an engagement (in anonymised, illustrative form, as seen on our work page) for portfolio and marketing purposes, unless a client requests confidentiality in writing. Our own frameworks, templates, internal tools and pre-existing methodology remain the property of PitchPush Inc.

7. Confidentiality

We treat client business information, campaign performance data and unreleased creative shared with us as confidential, and we do not disclose it to unrelated third parties except as required to deliver the engagement (for example, sharing creative assets with a media platform for activation) or as required by law. Clients may request a separate non-disclosure agreement for particularly sensitive engagements.

8. AI-assisted work disclosure

PitchPush Inc. uses generative AI tools to assist with research summarisation, first-draft copy and creative concepting as part of our AI content workflows. All AI-assisted output is reviewed, edited and approved by a senior human strategist before it is delivered to a client or published on a client's behalf. Clients may request disclosure of which specific elements of a deliverable involved AI assistance.

9. No guarantee of results

PitchPush Inc. provides professional marketing strategy, creative and campaign services; we do not guarantee sales, leads, followers, engagement, virality, search rankings or any specific return on investment. Marketing and advertising outcomes depend on factors outside our control, including market conditions, budget, competitive activity, platform algorithm changes, platform policy enforcement and audience behaviour. Case studies and illustrative figures referenced on this site describe typical process and approach, not promised results for any given account, and PitchPush Inc. is not a SaaS product, an income course, or a provider of guaranteed-outcome marketing schemes.

10. Platform & legal compliance

We design and review campaigns for compliance with current advertising platform policies and applicable Canadian advertising law to the best of our knowledge at the time of activation. Platform policies change frequently and are enforced by third-party platforms outside our control; we are not liable for platform-side rejections, account actions or policy changes that occur after a campaign has launched, though we will work with clients in good faith to adjust creative where issues arise.

11. Limitation of liability

To the maximum extent permitted by Ontario and Canadian federal law, PitchPush Inc.'s total liability arising from any engagement is limited to the fees paid by the client for the specific deliverable giving rise to the claim in the preceding three months. PitchPush Inc. is not liable for indirect, incidental or consequential damages, including lost profits or lost business opportunities, arising from use of our services or this website.

12. Termination

Either party may terminate an ongoing retainer or project engagement in accordance with the notice period set out in the relevant project scope, typically 30 days for retainers unless otherwise agreed. Fees for work completed up to the termination date remain payable. We reserve the right to decline or discontinue services where a client requests campaign activity that violates platform policy, applicable law, or our own professional standards.

13. Website use

You may not use pitchpush.pro for any unlawful purpose, to attempt unauthorised access to our systems, or to scrape or reproduce our content for commercial redistribution without permission. We may update, suspend or modify features of this website at any time without prior notice.

14. Changes to these terms

We may revise these terms from time to time; the "last updated" date above reflects the most recent revision. Continued use of pitchpush.pro after changes take effect constitutes acceptance of the revised terms. Signed project scopes are governed by the terms in effect at the time they were signed unless both parties agree otherwise in writing.

15. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising under these terms is subject to the exclusive jurisdiction of the courts located in Ontario.

16. Contact

Questions about these terms can be sent to [email protected], by phone to +1 (416) 619-2843 during Mon–Fri 09:00–18:00 ET, or by mail to PitchPush Inc., 48 Abell Street, Suite 200, Toronto, ON M6J 3H2, Canada.